What happens during the first session?
The first session is all about getting to know you. We'll discuss what brings you to therapy, what challenges you're currently facing, and what you hope to gain from our work together. I'll also ask questions about your personal history to better understand your experiences, but there's no pressure to share everything all at once. Think of it as the beginning of a conversation—we'll move at a pace that feels comfortable for you.
Do you offer telehealth?
Yes! All sessions are offered virtually through secure, HIPAA-compliant telehealth platforms. Telehealth allows you to attend therapy from the comfort and privacy of your own space while still receiving the same quality of care as in-person sessions. As long as you have a reliable internet connection and a private place to talk, you're ready to go.
What insurance do you accept?
I currently accept insurance through both the SonderMind and Headway platforms. Because accepted plans vary by platform, I recommend visiting my scheduling pages to view the most up-to-date list of participating insurance providers and verify your coverage before scheduling.
What if I've never been to therapy before?
That's completely okay—everyone starts somewhere. Beginning therapy can feel unfamiliar or even a little intimidating, but you don't need to have everything figured out before your first appointment. My goal is to create a welcoming, judgment-free space where you can ask questions, take your time, and feel comfortable being yourself. There's no "right" way to do therapy, and we'll work together to find an approach that feels right for you.
What if we aren't a good fit?
The relationship between you and your therapist is one of the most important parts of successful therapy. If at any point it feels like I'm not the best fit for your needs, we'll have an open conversation about it. My priority is helping you receive the support you deserve, even if that means connecting you with another provider who may be a better match. Finding the right therapist is an important step, and I want you to feel confident in your care.
How do I schedule an appointment?
Scheduling is simple! You can request an appointment through my secure scheduling platforms, SonderMind or Headway, using the links on my website on the "Contact Us" tab. These platforms allow you to view my availability, verify your insurance (if applicable), and book a time that works best for you. If you have questions before scheduling, you're always welcome to reach out through my contact form or by email, and I'll be happy to help.
Lily Williams Counseling LLC is a private therapy practice dedicated to helping teens, young adults, and adults navigate anxiety, depression, life transitions, self-esteem, stress, and relationship challenges. Therapy here is collaborative, compassionate, and tailored to your unique needs—creating a space where you can feel heard, supported, and empowered to make meaningful change. Whether you're facing a difficult season or simply looking to better understand yourself, you don't have to navigate it alone.